Counterfeit Peppa Pig items seized by Economic Offence Wing in Mumbai

In order to fight fake products and stop the illegal use of its Intellectual Property (IP), Viacom18 Media Pvt. Ltd. Joined hands with the Economic Offence Wing of Mumbai Police to conduct raids on businesses dealing counterfeit products of its brand Peppa Pig. A big number of counterfeit products were seized during the raids.

Anil Lale, General counsel, Viacom18 said that the Govt. of Indian has seriously taken up the issue of piracy and illegitimate use of IP over the past few years. We are proud to work with public agencies like the Department of Industrial Policy& Promotion, Maharashtra Cyber Crime Cell and Mumbai Police’s EOW in the fight against counterfeiting.

He also said that it is important to admit that the sale and purchase of fake products are serious offences as piracy and diminishes the brand’s royalty. As rightful IP rights owners, we feel it is our duty to the customers that they may not receive fake products.

Tim Pfeiffer, SVP Business Affairs, Family & Brands, Entertainment One said that eOne believes in taking vibrant brands from screens to stores and it is very encouraging to see our international partners and authorities undertake efforts that ensure only real products reach our young audience. Counterfeit merchandise is not only against the licensor’s interest but also has a colossal impact on the safety and health of the user due to the absence of quality standards.”

The Economic Offenses Wing has been fighting against counterfeit products. In the last few years, they have been able to dismantle businesses which deal in the trade of counterfeit products.

Source: Exchange4media.com

Casio sues Snapdeal for selling its counterfeit products

Japanese electronics major Casio has recently sued Indian e-commerce player Snapdeal for allegedly selling its brand’s counterfeit products like watches and calculators on its platform. After Casio’s legal action the Tis Hazari court has barred Snapdeal from selling and advertising products which bear Casio’s trademark.

Satoshi Yamazaki, GM at the legal department of Casio said that their company is highly sensitive towards the protection of IP rights and has been fighting the problem of duplication in India. As part of its anti-counterfeiting strategy, Casio has been fighting illegitimate traders in local markets and has now extended its battle against fakes on the internet.

While defending their side the Snapdeal spokesperson said that the order has been issued ex-parte and they will approach the court for review and modification in the order. In multiple recent cases, broad and sweeping injunctions granted against various marketplaces have, on review, been limited in scope to individual sellers, who may be in breach. A distinction between sellers and platforms is important to ensure that genuine sellers are not affected due to the illegal actions of a few.

While speaking on the issue Rajnish Wahi, Vice-President (Corporate Affairs and Communications) Snapdeal said that in India only 10 percent of the retail is organized. In the past, the unorganized sector was badly hit by organized retail. Snapdeal created a marketplace for this unorganized sector so that it can grow.

Source: Timesnownews.com

How does counterfeiting affects consumers?

Counterfeiting or duplication is a growing menace which has an evil impact on different industries. Organisations lose millions of dollars every year due to the sale of counterfeit products. The problem of duplication has sneaked in every sector. It is estimated that by 2022, the value of counterfeit and pirated goods will be around $1.90 -$2.81 trillion as per FICCI.

Most of the times the repeated attempts of organizations to fight the counterfeits have turned futile. A large amount of money and resources are spent on fighting fakes. However, it is not just the companies which are facing the wrath of counterfeit products, consumers also bear its brunt. To say it simply, there are many impacts of duplication on the consumers.

Duplication poses a significant risk to consumers. Counterfeit goods can lead to injuries, illnesses, death as in the case of counterfeit drugs. In cases where counterfeit goods cause no physical harm, consumers are harmed financially when they are duped into spending their hard-earned cash for a poor-quality fake.

Let’s discuss the negative effects of counterfeiting on consumers.

Fake products are harmful to the health of consumers: Whether it’s a counterfeit drug, counterfeit alcohol or a fake food item all are harmful to the health of the consumers. People who consume these items generally report of food poisoning, nausea, indigestion, kidney and liver ailments.

Duplicate products lead to the monetary loss of the consumers: Besides having a negative impact on health fake products also lead to the financial loss of the consumers. Every year it’s not just the companies but consumers also lose an enormous amount of money as they are duped due to fake products.

Consumers lose trust in the product and the brand: Many a time a product or a service is beneficial for the consumer but due to the sale of counterfeits original products and companies lose their credibility. This brings down the reputation of the brands in the long run and a company is not able to win the trust of the consumer again.

Counterfeits are losing sales and business in UAE

The number of counterfeit items has dropped down after Khaleej Times took a joint initiative against the presence of counterfeit goods at different locations like a raid on Karama shops.

Abdul, 40 who owns a shop for ladies’ bags and purses in Karama said that that he has faced a setback in his business. Earlier when he had opened the shop, he used to make Dh2,000 but now he makes only Dh100. Sometimes he is not able to sell a single item.

This is the third time he had opened a shop in Karama. Five years ago, the authorities had fined him Dh50,000 during a crackdown against fake products.

“After paying that hefty fine with great difficulty, I closed down my shop and went back to India for a few years.”

He further said that after paying the big fine he closed down his shop and went back to India. On the rising issue of fakes, he says, “Many years ago people used to display fake items at the counter but now they are hidden underground or inside secret basements. Many tourists still come to buy fake products they do not mind buying a copy.

Ahmad Almheiri, senior manager of the business protection department at the DED, said: “If they are selling in a secret apartment, it means they know that the DED is always in the market and that it’s hard to sell counterfeits in Dubai.”

Source: Khaleej Times

counterfeiting products

Fake products must be curbed on e-commerce-demand consumers

In a recent development, consumers have demanded strict action against the sale of counterfeit products on e-commerce platforms. Consumers have asked for stringent laws and action against sellers who are dealing in fake products.

A community engagement platform Local Circles in its recommendation to the DIPP (Department of Industrial Policy & Promotion) has stated that in order to check the sale of duplicate products online the details of seller or third party sellers must be made available for all products and in case of the mentioning of prohibited item must be immediately blacklisted.

The recommendation has been written based on the response received from over 40,000 consumers and 10,000 small and medium enterprises. The consumers have also demanded that the trademark owners should be given the option to register themselves with the e-commerce platforms.

The letter written to the DIPP states, “Via this feature, the trademark owners may come any time and may mark a listing as inappropriate. The platform will then provide the details of all such sellers to the trademark owner. If the trademark owner notifies the marketplace for removal of a particular listing being counterfeit, the marketplace must be required to remove it within 12 hours.”

“In case a formal consumer complaint is received about a product being fake, the same shall be conveyed within 12 hours to the trademark owners registered with the platform,” it adds.

Local Circles had also mentioned that last year one out of every five products sold on e-commerce platforms are counterfeit. The categories highly impacted by it are cosmetics and fragrances.

Source: moneycontrol.com

counterfeit agarbatti

Fake ‘agarbatti’ manufacturing unit busted in Bhubaneshwar

A special police group recently busted a counterfeit agarbatti manufacturing unit at Brit colony in Badagada Bhubaneshwar. As per sources a person names Umakant Samal was allegedly involved in production and sale of fake counterfeit agarbatti in the area.

Samal had started a company by the name of ‘Suprabha Agarbatti’ registered by his wife’s name. Later when the business did not reap profits, he started to manufacture duplicate incense sticks with the labels of other popular brands.

According to the police reports the raid was conducted after the complaint lodged by a detective agency of agarbatti company.

Rajesh Bharti the complainant said that they had received information about the factory engaged in manufacturing fake products. We found the information to be true and lodged a police complaint. Meanwhile, police have sealed the agarbatti manufacturing unit while Umakant has been detained for further interrogation.

Satyajit Mohanty City Police commissioner said that preliminary investigation revealed that despite having the license, the accused was misusing it by packing duplicate materials inside fabricated cartons and packets of other brands.

Source: odishatv.in

spurious products

Spurious products of Eureka Forbes seized in Thane

Acting tough on counterfeiters, Eureka Forbes Limited, India’s leading health and hygiene brand with a multi-product, multi-channel organization, in association with the rural police conducted raids on an industrial unit in Asangaon of the district and seized various duplicate products.

Acting on the complaint lodged by Eureka Forbes, a police team conducted a raid at Pournima Industries, owned by Rajendra Bhoir and Kailash Bhoir, in Asangaon, sources said. The industrial unit was engaged in rolling out sub-standard water purifier cartridges of Eureka Forbes’ popular brand Aquaguard.

The products manufactured at the facility were sent to retailers and service providers in Mumbai, Thane, Vashi, Navi Mumbai and Pune. This was the second raid conducted by Eureka Forbes in the past few days, the other was in Bangalore. The company also sent legal notices to unauthorized traders using e-commerce channels to sell its products.

A first information report will be filed at the Asangaon police station against the owners of the factory for alleged cheating, forgery and violation of copyright, sources added. Meanwhile, Shashank Sinha, chief transformation officer, Eureka Forbes Limited, warned the consumers saying, “Unauthorized service networks pose a huge threat to consumers. Lured by lower prices, consumers often end up buying fake or assembled products.

“A recent case in point being an FIR against Pournima Industries for misleading our customers by letting them believe that they were getting into a contract with Eureka Forbes. This factory and many others like them were engaged in manufacturing spurious spares and consumables that would risk consumers. We strongly condemn such acts and hence have taken a precautionary step to protect our consumers by introducing ‘Health Protect’ which is a safeguard that has been built into our Aquaguard purifiers” he added.

Source: United News of India

e-commerce portal

Court sends notice to e-retailer for the sale of duplicate items

Due to the sale of counterfeit products the Ahmadabad Consumer Disputes Redressal Commission has issued a notice to the e-commerce giant Amazon.

A complaint related to fake products was filed by Consumer Education Research Center and its Chief General Manager Pritee Shah.

Shah had bought a pack of two Kajal pencils of a certain brand from an e-commerce portal via online payment of Rs 247. But things turned out to be completely different when she received the product as it had entirely different labelling and manufacturing and it later turned out to be a fake.

However, when Shah asked the e-retailer to notify all the customers about fake products then Amazon replied that they would offer a replacement and did not admit that the product was fake.

CERC said that the e-commerce portal has indulged in illicit trade and thus filed a complaint with the consumer disputes redressal forum. The consumer body has sought the court order which mentioned that e-commerce buyer must recall the fake products and also intimate the buyer.

Source: TOI

Amazon takes measures to stop fake sellers

Over the past few years, there has been a rise of counterfeit products on the e-commerce platform which is worth $18 billion. Amidst this scenario, the e-commerce giant Amazon is taking necessary measures to clamp down on fake sellers and weed out potential duplicate products form its marketplace.

Amazon which considers India as one of the most important markets is witnessing a big number of verified sellers who are listing duplicate products across online marketplaces in the country. However, a top company executive said that Amazon was ready to take on the so-called bad actors.

Dharmesh Mehta Vice President for consumer and brand protection said that the rate which bad actors are attempting to fraud and abuse customers and sellers is definitely increasing much faster than the rate at which the business is growing.

One out of every five products sold on e-commerce platforms is counterfeit, as per a recent survey by LocalCircles.

The top e-commerce players including Flipkart, Amazon India, Snapdeal and ShopClues have lately received notices form Drug Controller General of India to remove the sellers on their platforms which were dealing with counterfeit cosmetic products.

For seller onboarding, Amazon has put in place machine learning models to detect potential risks of the seller’s account and check products and prices along with many other variables that fit the model. This helps Amazon eliminate unverified players at an early stage.

Source: Live Mint

What you should do to avoid fake products?

The first line of defence against counterfeiting is the awareness against duplicate products. It is highly important for you to get acquainted with the information which will help you in identifying fakes products to a large extent however, it is not completely possible to spot fakes. Here are some points which you must keep in mind to determine the genuineness of a product:

Look closely at the labels and packaging 

Look at the labels, packaging, printing and the text closely. If you notice any flaw in the spellings, grammar, print quality or any other discrepancies then it could be a sign of counterfeit. Also, be cautious of products that include a ‘Made in China’ unless and until the product is merchandise manufactured in China, perform a web search for it.

Go for an authorised dealer

Always go for an authorised dealer while purchasing or replacing products. This is highly important in a scenario where you are purchasing or replacing spare parts for automobiles, aeroplanes and other items.

Are there no taxes?

Always be cautious of deals which allow you to purchase without value added tax, sales tax etc. This is usually in case of counterfeits which evade huge amount of taxes every year.

Purchase from a secure e-commerce website

Try to avoid purchasing from websites that do not have https in their domain. The ‘s’ in https stands for secure which is generally used by authorised and credible websites. Legitimate retailers will always ensure that their customers buy through a secure setting and are not duped with counterfeits.

Is the deal to good to be true?

One of the biggest giveaways for consumers is that ‘a deal is too good to be true’. Seasonal discounts or factory prices are fine but if the prices are too low compared to the regular price of the product then there are high chances that the product is a counterfeit. Take a cue from this and thoroughly check the labels and tags of the product.

Look for holographic and digital authentication

Last but not least is to visually identify security holograms or digitally authenticate QR codes and bar codes printed on the product. Due to the rise of counterfeiting companies are using security holograms and QR codes on their products. Security holograms are 3D holographic devices with optical properties and show different images or features corresponding to the angle of viewing. Try to view the holograms from different angles and you will be able to notice the different colours and images in it. There are also other covert features which can only be viewed with special instruments. For QR code authentication you will require a QR code scanning mobile application which will determine the genuineness of the product.