Every year, organisations lose a large amount of money due to warranty claims processing issues. So, there is a dire need for effective warranty management that can reduce warranty spend, improve the quality of products, increase supplier recovery and enhance end-customer satisfaction. In today’s blog, we discuss three ways automated warranty management system can improve your business.
1. Faster claims process
An automated warranty management system in place helps to easily track warranties across the merchandise lifecycle. The system also helps in optimizing product value. The process helps in making the warranty claims process faster. It saves your ample amount of time in warranty claim evaluation which otherwise is wasted in dealing with heaps of documents in case of a manual warranty management process.
2. Improved client satisfaction
Implementation of warranty management system improves client satisfaction manifold. The system holds an integrated data framework which ensures swifter data recall for customers and other stakeholders. The system helps in boosting brand image of the company by providing services on time.
3. No fraud claims and low operational cost
Warranty processes and policies are important part of a business enterprise. An automated warranty management system in place helps to make the data more transparent. This reduces the chances of false claims and thus helps in improving the warranty management of the organisation. Moreover, warranty management also improves product quality considerations, customer and manufacturer relationship and operational efficiency. This together brings down the costs of the organisation.
Holostik provides an effective warranty management process through which one can track all warranties throughout the lifecycle of the product. The process not only ensures improved customer satisfaction but increases product quality and reduces service costs. We provide customised warranty management system through smart labels or holograms incorporated with QR codes.
When the consumer scans the QR code all the product information like manufacturing date, expiry date, warranty period etc. feeds in the database of the manufacturer. This information later helps the manufacturer, retailer and the consumer in processing warranty claims with ease.
To know more about our customised warranty management system you can call us, on +91–785-785-7000 or drop us a mail at connect@holostik.com.
